In accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Package Tour Contracts dated 14.01.2015, the consumer has been informed before the trip, the Detailed Trip Program (Brochure) in Annex 1 has been given, the Tour Registration Form in Annex 2 has been prepared and this contract has been issued under the following conditions.
On one side, Marga (to be named as Agency in the contract), the travel agency owner with TURSAB Class A certificate numbered 7876 and certified by the Ministry of Culture and Tourism; on the other side, the tour participant (to be named as Participant in the contract) “whose name, surname and other personal information are included in the ‘Tour Registration Form’" which is an integral part of this contract have signed a package tour contract for the provision of the service specified in the Detailed Trip Program (Brochure) and Tour Registration Form, in accordance with the terms and conditions expressly written herein. By signing this contract, the participant is deemed to have accepted all tour and travel conditions of the Agency.
Pursuant to this contract between the agency and the participant, the agency has accepted, declared and undertaken to provide the services specified in the total price of the tour program, which is an inseparable and an integral part of this contract, which has been accepted by both parties as an integral part of this contract, and the participant has accepted, declared and undertaken to fulfill the obligations specified in this contract and the attached program. Since the program and participation forms, including the special price conditions, special conditions and commitments included in the contract and tour program, are in a sense complementary and integral parts of this contract, the validity of the rules of the main contract, in which all the terms and contents written in this form and tour program refer to this main contract, has been accepted by the parties. The detailed itinerary may be amended by the parties by prior notification with the consent and acquiescence of both parties. The main features of the service to be provided by the agency, the duration of the tour, including the departure and return dates and times of the tour, accommodation during the tour, stopping-over places, tour and trip routes including transportation and transfer connections, transportation vehicles, accommodation location and class, number of meals, guide and other services included in the tour, if any, are given in the trip program signed separately by the participant and the participant has already accepted and undertaken to receive services within this program. From this sentence, the participant accepts and undertakes that this contract and its annexes are a package tour contract in accordance with the relevant legislation.
a) An application, which is confirmed verbally or in writing, becomes final and comes into force with all its terms and conditions upon the timely payment of the prepayment specified in the detailed trip program to the bank specified by the agency or to the agency itself in cash or by credit card as notified and the signing, approval and / or acceptance of this contract in writing or electronically by the participant. b) The participant who makes a reservation on behalf of more than one person or a group is obliged to inform the other participants and group members in the same group in detail about the detailed itinerary and the terms of this contract, which are an integral part of this contract, and to declare that this contract and its annexes are valid for each participant. It has been accepted and undertaken by the parties that the contract will be valid with this obligation. c) The participant (s) who do(es) not have a signature in the contract but participate in the trip subject to the contract is/are deemed to have accepted and undertaken the provisions of the contract when the participant (s) they have assigned to register on their behalf sign this contract. Participants of in this trip, even if they have not signed the contract, have learned the terms of this contract, which will be valid between the parties, through Marga (Brochure), Marga website and advertisements, and have agreed to participate in the trip under these contract terms. For this reason, participants do not have the right to cancel or postpone the tour. d) Even in the case of participants who make reservations on behalf of more than one person or a group, each of the participants belonging to the group is obliged to fulfill the conditions in the trip program, which is an integral part of this contract and is attached, and the documents and information requested by the agency and to submit them to the agency in the requested time and time
a) Natural disasters (earthquake, flood, fire, landslide, lava and volcanic eruption...), states of emergency (martial law, curfew, terrorism, hotel, airport raid, airplane seizure, war, civil unrest, uprising, riot and other movements), popular movements (strike, rally, march, road blocking...), interstate tension, diplomatic restrictions, health problems, (epidemics, quarantine), weather (snowfall, blizzard, fog, storm, lightning....), customs regime changes, general restrictions in the transportation sector and special restrictions such as bankruptcy or liquidation of any of the transportation companies on airlines, trains or sea routes and highways, including but not limited to these, the agency cannot be held responsible for any loss or damage arising directly or indirectly from the consequences of any adverse consequences that are not the fault of the agency or cannot be foreseen. In short, in the absence of a fault attributable to the agent, there is no obligation to pay any compensation. In this case, the agent shall not be held liable for the failure or incomplete performance of its obligations or for any defects in its performance. The participant accepts and undertakes in advance that he / she will not make any material or moral claims from the agency in these cases and waives these claims. After the expenses incurred by the agency until the cancellation of the tour are deducted, the remaining amount is refunded to the participant. b) The agency has the right to unilaterally terminate the contract and its annex, the entire program, and cancel the trip for any reason written above. c) Contrary to the agreements made between the agency and the transportation vehicles (buses, minibuses, midibuses, off-road vehicles, rental vehicles, trains, ferries, ships, planes, helicopters, balloons), the agency cannot be held responsible for the consequences of delays, breakdowns, accidents, and any negative consequences arising from the personal defects of the drivers of these vehicles. In this sense, no material and moral responsibility can be imposed on the agent. The agency cannot be held responsible for any loss and damage that may arise due to possible cancelations, delays and suspensions in flight, train and ferry times, possible delays due to technical problems. In this case, the participant's only interlocutors are the transportation company and the owners of the means of transportation. The participant has already accepted and undertaken that all kinds of changes and arrangements may be made by the airline companies in the flights within the framework of the provisions of the Warsaw Convention revised on 28.9.1995 and international aviation rules, and that he / she will not object to this. d) The agency reserves the right to change the trip and tour route due to natural, social, cultural, road and weather conditions and reserves the right to make changes in the tour. e) The agency reserves the right to use or not to use other force majeure reasons not written in this contract and granted to it in accordance with other legislation. f) The agency has the right to change the airline, transfer points, accommodation facilities or departure times by notifying the participant in advance and adhering to the same standards, and it is agreed by the parties that the participant does not have the right to request cancellation and / or refund in such cases.
a) The Participant may apply to the Agency for a reservation before or after the detailed itinerary goes on sale, either verbally (telephone, office visit...) or in writing (letter, fax, e-mail, etc.). Priority ranking is made by the agency according to the applications and the trip is confirmed or the participant is notified that he/she is included in the reserve list. b) The price and payment method of the tour including taxes are specified in Annex 2. It can also be collected in TL, provided that it is traded at the exchange rates determined daily by the agency. Card commissions applied by banks and intermediary institutions are added to the amount in credit card single payment and installment sales. c) The pre-booking made is finalized with the deposit of at least 50% of the trip fee and the mutual signature of this sales contract simultaneously. The balance must be paid no later than 21 days for domestic trips and 30 days for international trips before the trip departure date. If the specified payments are not made within the aforementioned periods, the reservation made will be canceled. d) The agency reserves the right to cancel the application unconditionally and unilaterally without any obligation to show any reason if the payment is not made in the manner and date specified. In this case, there is no prerequisite for written or verbal feedback or declaration by the agency. e) No prepayment and/or advance payment can be made to the bank for a trip without confirmation from the agency. All costs and expenses related to the return of such erroneous and unconfirmed remittance shall be borne exclusively by the participant and the agency shall not be liable for such payments.